At CWS, we have a history of excellence. CWS was founded in 1979 by John Alkire who started out selling copiers and word processing supplies. Because of the hard work and dedication that John invested in his company, within a year, CWS had expanded into the office equipment market and has since continued to grow into one of the largest office equipment providers in West Virginia.
Today, we carry on the legacy with our hard work ethic as we provide top-notch services to hundreds of companies in West Virginia and Ohio through our four locations in Parkersburg, Charleston, Wheeling, and Morgantown.
With more than 40 years in the industry, a lot has changed with CWS since we first opened our doors. However, a few things have stayed the same, including our dedication to providing the best customer service experience to our clients as possible. In everything we do, we consider the client and work hard to create customized solutions for the unique problems each business faces.
More Than A Philosophy
At CWS, we believe in completely satisfying the expectations of our clients by providing them with the best tools, solutions, and service available. To us, it’s more than a philosophy — it’s a way of doing business. We value our relationships with each client and understand that each company has unique goals, interests, and hurdles. That’s why our team takes the time to get to know you and your business so we can provide customized support.
The Solutions to Keeping Our Word
It’s great to have a goal or make a promise, but it doesn’t mean much without a plan behind it. That’s why CWS has an execution strategy that helps us meet our goals of providing superior customer service:
- We train our team and provide them with resources to advance their skills and knowledge
- We foster personal and professional growth in our employees
- We uphold the highest ethical standards in all of our corporate relationships
- We continue to seek knowledge and skills so we can continuously grow and provide stability for our clients
- We are dedicated to being active members of the communities we serve
- We define our success by the quality of the relationships we develop with our employees and clients
Something that many business owners may have not considered before is the option of leasing business equipment instead of purchasing it outright. There are benefits to purchasing equipment, but there are also strengths to leasing as well.
For smaller businesses or businesses with a more strict cash-flow, leasing provides an option that doesn’t require the same investment upfront. This provides companies with the ability to get the equipment they need, when they need it.
Along with the direct monetary savings, there are tax benefits that accompany leasing equipment as well. When filing taxes, businesses can write of leasing as an office expense without having to calculate the depreciation of the machines over time. These tax benefits can really help businesses by making filing easier when tax time comes around.
For businesses with interests in new and exciting technology, leasing can be an excellent option. With leasing, companies can trade in the machines they have been using for newer models. This means they can have access to the newest tech tools fast and without re-investing in a new piece of equipment. Additionally, if the machine a company is leasing breaks down, they can simply send it back to get a replacement, removing some of the burden of owning it themselves.
Our team believes in the power of personalization. That’s why we take the time to list to our clients, create a plan that helps meet their objectives, and alter the plan based on the evolving needs of the company or industry. We are happy to work with companies in any industry, but understand that some sectors of business rely on our services regularly.
Not many industries rely on paper as much as law offices do. The printing quantities are so vast in these companies that often times businesses don’t even know exactly how much they are spending on printing each year. The truth is, printing expenses can account for up to 6 percent of total revenue costs for law offices. CWS can provide these companies with the resources to save money, maximize productivity, and optimize interoffice technology communication.
Another industry we work with regularly is healthcare, an industry which requires a lot of record-keeping, filing, and communication. Because of the nature of healthcare, one of the major concerns we work with healthcare providers on is security. We are familiar with the sensitivities surrounding medical documentation and can help businesses keep their records safe without hindering the abilities of providers to send information to those who need it.
Government agencies have a multitude of print and digital needs that CWS is equipped to help with. We can help government offices establish clear communication channels, improve workflow, and ensure transactions are safe and secure.
Meet Our Leadership Team
DIRECTOR OF OPERATIONS
DIRECTOR OF INFORMATION TECHNOLOGY
Mark has been with CWS since 1986. Mark started as a delivery driver and worked his way up thru the company. He understands the importance every role within the company plays in taking care of the customer. Mark is responsible for installing and configuring all software solutions and technology. Mark manages a team of System Engineers responsible for network and I.T. related services. Mark lives in Williamstown with his wife Belinda. They have 4 children, daughter Cassy, sons Ben, Alex, and Nick. Involved with the Boy Scouts for over 20 years, Mark has served as a Scout Master. He holds the following certifications: A+, Net+, Security+, PCI+, MS Partner, PaperCut Certified Professional and Ricoh Systems Engineer.
DIRECTOR OF SALES
DIRECTOR OF MANAGED SERVICES
DIRECTOR OF SERVICE
DIRECTOR OF ADMINISTRATION
JOHN W. ALKIRE, JR.
CONTACT US TODAY TO LEARN MORE!
SOME OF OUR HAPPY CUSTOMERS
Pleasants County Schools
"I want to thank you and the staff at CWS for the outstanding service and support we have received during our first year of business together. You guys really know what it takes to make and keep people happy. I am happy to report that we continue to benefit from the economy of the equipment and our service agreement with CWS. Working with you has saved our firm thousands of dollars."
Carey, Scott, Douglas & Kessler, PLLC
"CWS manages our I.T. Network Infrastructure and they always go above and beyond with their service with us. CWS is second to none and I would recommend them to anyone without hesitation."
"CWS has provided us with years of outstanding service. Their team has always been great to work with on purchasing equipment and service after the sale. I couldn’t imagine our office without their services!"
Attorneys at Law, LC
"After our current contract expired, we wanted to find a company that provided great service and quality machines. CWS not only provided Doddridge County Schools with quality machines, they have gave us the best service we have ever received from any technology based company."
Doddridge County Schools